First Party Collection Services
Sequium Asset Solutions provides first party collection services that are specific to the needs of each organization. Our call center is staffed with highly-trained professionals who understand the value and fragility of reputation and the responsibility of acting as an extension of each company. We regularly train our staff on all applicable rules and regulations that govern the collection of debt to remain compliant with evolving rules and regulations. We maintain a consumer-centric approach that drives improved engagement and customer satisfaction.
We deliver exceptional customer service for consumers and increased portfolio performance for creditors through the combination of our highly trained team and our state-of-the-art technology. Our digital strategy allows us to be nimble and scalable to the timely needs of our clients. We work within each client’s unique parameters to drastically increase compliance while reducing overhead, improving operational efficiency, and optimizing revenue flow.